Terms and Conditions

General information only

Website content is provided for general information and conversation planning. It is not a policy, binder, legal opinion, or promise that coverage is available. Coverage, eligibility, limits, exclusions, prices, and discounts vary by applicant, carrier, and policy. Issued policy terms control.

No coverage through the website

Submitting a contact form, leaving a message, or sending information through this website does not bind, add, change, renew, or cancel insurance coverage. Coverage changes require confirmation by an authorized representative and, when applicable, completion of required applications, underwriting, payment, and policy issuance. For time-sensitive matters, call the office at (580) 248-5705.

Your submissions

You agree to provide accurate contact information and to avoid sending unlawful, harmful, or highly sensitive information through the website. You permit the agency and its service providers to process your submission so the agency can respond.

Text-message terms

If you separately opt in to text messages, message frequency varies and message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase. Opting out of texts does not prevent you from contacting the agency by phone or other available methods. Read the SMS Terms and Conditions below.

Links and availability

The site may link to third-party websites for convenience. The agency does not control those sites. Website access may be interrupted, changed, or discontinued, and the agency does not guarantee that every page or feature will always be available or error-free.

Changes

These terms may be updated as the website or agency practices change. The revision date above identifies the current version.

A. Introduction

By accessing or using Kent James Family Insurance Agency services, including receiving SMS messages, you agree to these Terms and Conditions. If you do not agree, please do not use our services.

B. Consent to receive text messages

When you consent to SMS communications, you agree to receive text messages from Kent James Family Insurance Agency at the phone number you provide. Information collected as part of the SMS consent process will not be shared with third parties.

C. Types of messages

If you consent to text messages, you may receive messages about insurance policies, quotes, policy updates, monthly notices, events, and promotions. Message topics are not limited to these examples.

D. Message frequency

Message frequency may vary depending on the type of communication.

E. Message and data rates

Standard message and data rates may apply under your carrier's pricing plan. Charges may differ for domestic and international messages.

Read our Privacy Policy and Terms and Conditions for more information.

F. How to opt in

You may opt in to receive SMS messages from Kent James Family Insurance Agency by email request, an electronically signed form, or a signed paper form.

G. How to opt out

You may stop receiving text messages at any time by replying STOP to the number that sent the message. You may also contact us directly to request removal from our messaging list.

H. Help and other options

For assistance, reply HELP or visit www.kjfamilyagency.com.

If you do not want text messages, leave the SMS consent box on our forms unchecked.

I. Privacy

We respect your privacy. We use the information you provide only to communicate with you by SMS as described above. We do not share your personal information with third parties unless required by law or necessary to deliver the service you requested.

J. Changes to these terms

We may update these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date. By continuing to use our services, you agree to the updated terms.

K. Acknowledgment

By subscribing to Kent James Family Insurance Agency's messaging service, you acknowledge that you have read and agree to these Terms and Conditions.